Refund Policy

At Parida Lux, your satisfaction is our priority. We proudly offer a 30-Day Money-Back Guarantee to ensure you are completely happy with your purchase.

Eligibility for Refund:

• To be eligible for a refund, your item must be unused, in its original condition, and returned within 30 days of receiving your order.
• Customized items, such as personalized necklaces, are non-refundable unless they arrive damaged or defective.

How to Request a Refund:

1. Contact our customer service team at paridalux@gmail.com within 30 days of receiving your order.
2. Provide your order number, reason for return, and, if applicable, photos of the damaged or defective product.
3. Once your return is approved, we will provide instructions for returning the item.

Refund Process:

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Non-Refundable Items:

• Gift cards
• Final sale items
• Customized or personalized items (unless faulty)

Shipping Costs:

• You are responsible for covering the shipping costs to return the item unless the product is faulty or incorrect.

For any questions regarding refunds or returns, please contact us at paridalux@gmail.com .