Placing an order with ParidaLux is easy! Simply browse our collection and select your desired necklace. On the product page, you’ll find a field where you can enter your personalized details, such as a name or initials.
Please note that the number of characters for names and initials is limited, so be sure to check the character limit before submitting your order. If you have any additional instructions, you can leave a message for the seller at checkout in the designated message box. Once your order is placed, we’ll begin crafting your unique piece right away!

We take pride in the quality of our products. If for any reason you're not satisfied with your purchase, you may return it within 30 days, provided the item is unused and in its original condition. Please note that customized items, such as personalized necklaces, are non-refundable unless they arrive damaged or defective.

Yes, we offer limited-time free shipping on all orders. Most of our items are typically delivered within 2 weeks. However, for custom-made items, such as personalized name necklaces, the processing time may vary depending on the complexity. These items may take 3-4 weeks to be crafted and delivered. We appreciate your patience and will keep you updated on the status of your order!

At ParidaLux, we use premium materials like 316L stainless steel, the same material used in medical instruments and food-grade products, to ensure your personalized necklace is durable, stylish, and long-lasting. Our jewelry is crafted to withstand everyday wear without tarnishing or fading.